{"id":2042,"date":"2021-12-23T03:24:41","date_gmt":"2021-12-23T02:24:41","guid":{"rendered":"https:\/\/www.villaggiomietta.it\/info-utili\/"},"modified":"2022-05-12T10:28:42","modified_gmt":"2022-05-12T08:28:42","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.villaggiomietta.it\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"hero1-block_61bfa3421ad74\" class=\"hero1 mb-3 mb-lg-6\"><div class=\"zaux-theme--dark1\"><div class=\"c-slider c-slider--pagination-style1 c-slider--pagination-pos1\" data-config='{&quot;loop&quot;:false,&quot;speed&quot;:600,&quot;spaceBetween&quot;:0,&quot;slidesPerView&quot;:1,&quot;allowTouchMove&quot;:true,&quot;pagination&quot;:{&quot;el&quot;:&quot;.swiper-pagination&quot;,&quot;type&quot;:&quot;bullets&quot;,&quot;clickable&quot;:true},&quot;effect&quot;:&quot;fade&quot;,&quot;fadeEffect&quot;:{&quot;crossFade&quot;:true}}' data-js-component=\"Slider\"><div class=\"c-slider__wrapper\"><div class=\"c-slider__instance swiper-container\"><div class=\"swiper-wrapper\"><div class=\"swiper-slide\"><div class=\"c-hero c-hero--size-s1 c-hero--layout1 c-hero--size-md-s3\"><div class=\"c-hero__wrapper h-100\"><picture class=\"c-img d-block h-100 position-relative c-fx--blueoverlay1\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.villaggiomietta.it\/wp-content\/uploads\/2021\/12\/photo042-300x300.jpg\" class=\"zaux-fit-cover-center-center position-absolute top-0 start-0 w-100 h-100\" width=\"300\" height=\"300\" title=\"Reception Villaggio Mietta\" alt=\"Reception Villaggio Mietta\"\/><\/picture><!-- .c-img --><div class=\"c-hero__content position-absolute top-0 start-0 w-100 h-100 pt-4\"><div class=\"w-100 pt-6\"><div class=\"c-typo-p-fs-18px c-typo-lh-1_1 c-typo-p-mb-20px text-center c-fx--text-shadow1 px-4\"><!-- BEGIN WYSIWYG --><h1 style=\"text-align: center;\" class=\"c-typo-fs-34px c-typo-fs-lg-58px c-typo-fw-extrabold\">FAQs<\/h1><!-- END WYSIWYG --><\/div><!-- .c-typo-* --><\/div><\/div><!-- .c-hero__content --><\/div><!-- .c-hero__wrapper --><\/div><!-- .c-hero-* --><\/div><!-- .swiper-slide --><\/div><!-- .swiper-wrapper --><div class=\"zaux-theme--dark1 swiper-pagination\"><\/div><\/div><!-- .c-slider__instance --><\/div><!-- .c-slider__wrapper --><\/div><!-- .c-slider --><\/div><\/div><!-- #hero1-block_61bfa3421ad74 -->\n\n<hr class=\"vspace mb-5 mb-lg-0\" aria-hidden=\"true\" role=\"presentation\">\n\n<div id=\"decoimgtext1-block_61c34e71d332a\" class=\"decoimgtext1\" data-aos=\"fade-up\" data-aos-easing=\"ease-out-cubic\" data-aos-duration=\"1000\" data-aos-once=\"true\"><div class=\"c-block-corefreeform__wrapper c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px c-typo-titles-mb-20px\"><p class=\"c-typo-title c-typo-fs-28px c-typo-fs-lg-38px c-typo-lh-1_1 c-typo-fw-extrabold mb-5\">Answers to the most frequent questions <br\/>and other important info. <br\/>It\u2019s all here<\/p><p>We do our best to be one of the leading holiday experience on the Tuscan coast and, according to many guests who have come on vacation here, we are not that far from this goal!<\/p><p>We believe that one of the most importanti aspects is the art of dealing with the questions and clarifiying the doubts of our guests, or of those who are thinking of choosing us for a future holiday at <strong>Castiglioncello<\/strong>. Below is a sample of answers to the most frequent questions, but, in all events, if you have other questions, you only have to go to the <a href=\"https:\/\/www.villaggiomietta.it\/en\/contatcs\/\">contacts page<\/a>.<\/p><\/div><\/div><!-- #decoimgtext1-block_61c34e71d332a -->\n\n<div id=\"accordion1-block_61c3e34699a16\" class=\"accordion1\"><div class=\"zaux-theme--light1\" data-aos=\"fade-up\" data-aos-easing=\"ease-out-cubic\" data-aos-duration=\"1000\" data-aos-once=\"true\"><div class=\"c-accordion c-accordion--style1 accordion px-lg-6 mb-6\" id=\"accordion1-block_61c3e34699a16-element\"><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-0\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-0\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-0\"><span class=\"d-block py-2\"> Where is Villaggio Mietta?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-0\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-0\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>The address of our Villaggio Mietta at Castiglioncello is:<br\/> Via delle Tamerici, 10<br\/> Loc. Caletta di Castiglioncello<br\/> Rosignano Marittimo (Livorno)<br\/> Tuscany \u2013 Italy<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-1\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-1\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-1\"><span class=\"d-block py-2\"> How can I reach Villaggio Mietta if I don\u2019t have a car?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-1\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-1\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>The Train Station at Castiglioncello is 1,5 km (1 mile) from Villaggio Mietta, so it is quite easy to walk to us. Or you can book a taxi to and from the station, or from Pisa Airport, from Florence or from any other address nearby.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-2\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-2\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-2\"><span class=\"d-block py-2\"> What are the opening hours of the reception?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-2\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-2\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>Our reception is at Villaggio Mietta.<\/p><p><strong>Opening hours<\/strong>:<\/p><ul><li><strong>Monday<\/strong> from 9 am to 1 pm \u2013 from 3 pm to 7 pm<\/li><li><strong>Tuesday<\/strong> from 3 pm to 7 pm<\/li><li><strong>Wednesday<\/strong> from 3 pm to 7 pm<\/li><li><strong>Thursday<\/strong> from 3 pm to 7 pm<\/li><li><strong>Friday<\/strong> from 9 am to 1 pm \u2013 from 3 pm to 7 pm<\/li><li><strong>Saturday<\/strong> from 9 am to 1 pm \u2013 from 3 pm to 7 pm<\/li><li><strong>Sunday<\/strong> closed.<\/li><\/ul><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-3\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-3\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-3\"><span class=\"d-block py-2\"> All the info concerning check-in at Villaggio Mietta                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-3\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-3\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><h6>What time can I check-in?<\/h6><p>Check-in time is from 3 pm on.<\/p><h6>Can I book the afternoon check-in?<\/h6><p>Of course, you can. 7 (seven) days before arrival, please contact Reception at the following phone number <strong>+39 342 3215006<\/strong>, preferibily by whatsapp, and book check-in \u2013 available from 3 pm to 7 pm. To avoid waiting, please keep to the time you have booked.<\/p><h6>If I arrive after 7 pm and the reception is closed, where can I collect my key?<\/h6><p>Absolutely no problem! We\u2019ll leave them in the KEY BOX for you to collect it. 7 days before arrival, just contact Reception at the number: <strong>+39 342 3215006<\/strong>, preferibily via whatsapp, and book the keybox service. The day prior to arrival, we will send you instructions via whatsapp, for how to collect the keys of your appartament from the keybox.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-4\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-4\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-4\"><span class=\"d-block py-2\"> What time do I check-out al Villaggio Mietta?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-4\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-4\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>Please, remember:<\/p><ul><li>check-out before 10 am;<\/li><li>leave all the windows open;<\/li><li>throw all your litter away.<\/li><\/ul><p>Thank you for your help.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-5\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-5\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-5\"><span class=\"d-block py-2\"> What service is included with the price of the apartments?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-5\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-5\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>In addition to all services available in the apartments, our price includes:<\/p><ul><li>Wi-Fi.<\/li><li>Apartment-rate consumption for light, water, and gas.<\/li><li>Final cleaning in the apartment.<\/li><li>Use of adult and baby <a href=\"#mod-norme-piscina-1\" class=\"zaux-scrollto\">swimming pools<\/a>.<\/li><li>Access to the barbecue area.<\/li><li>n\u00b0 1 parking place.<\/li><\/ul><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-6\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-6\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-6\"><span class=\"d-block py-2\"> Which extra services are to be paid for?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-6\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-6\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>If desired, the following:<\/p><ul><li>Bedding + towels: \u20ac 20\/per person (ask early for them).<\/li><li>Daily cleaning of the apartment: info prices at reception.<\/li><li>Cot + high chair: \u20ac 5\/day.<\/li><\/ul><p>For other extra services available, consult the \u201c<a href=\"https:\/\/www.villaggiomietta.it\/en\/service\/\">page service<\/a>\u201d, if you need more information, please <a href=\"https:\/\/www.villaggiomietta.it\/en\/contatcs\/\">contact us<\/a>.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-7\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-7\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-7\"><span class=\"d-block py-2\"> What other services will I find near Villaggio Mietta?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-7\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-7\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>Apart from being in a strategic position concerning the attractions along the Tuscan coast (seaside, theme parks, places of historic, nationalist, cultural, sport, interest, wines, and good food, see <a href=\"https:\/\/www.villaggiomietta.it\/en\/savor-the-experience\/\">here<\/a> for all the experiences), Villaggio Mietta can rely on a whole series of useful places and services all of which are within walking distance.<br\/> The main ones are:<\/p><ul><li>Public parking \u2013 50 mt (55 yards).<\/li><li>Play park for children \u2013 500 mt (550 yards) across the road from the supermarket.<\/li><li>Supermarket \u2013 500 mt (550 yards).<\/li><li>Restaurants, pizzeria, shops \u2013 200 mt (220 yards).<\/li><li>Pharmacy \u2013 700 mt (770 yards).<\/li><li>Doctor \u2013 2,3 km (1.5 miles).<\/li><li>Train station \u2013 1,5 km (1 mile).<\/li><\/ul><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-8\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-8\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-8\"><span class=\"d-block py-2\"> Which languages do you speak at Villaggio Mietta?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-8\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-8\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>We can welcome you in German, English, Spanish, and \u2013 naturally \u2013 Italian.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-9\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-9\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-9\"><span class=\"d-block py-2\"> Can you cater to pets?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-9\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-9\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>Unfortunately, no. According to the other tenants\u2019 vote, the apartments at Villaggio Mietta are not suitable for pets.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-10\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-10\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-10\"><span class=\"d-block py-2\"> Do we have to pay a city tax?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-10\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-10\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>Yes, City Tax is obligatory for all guests over 14 years of age. To be paid on arrival.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-11\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-11\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-11\"><span class=\"d-block py-2\"> When can I cancel my booking without paying a penalty?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-11\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-11\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>You can cancel up to 7 days before arrival.<br\/> There is no fine. We will return the entire booking fee that you have paid us.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-12\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-12\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-12\"><span class=\"d-block py-2\"> What if I do not turn up or cancel my booking less than di 7 days before my expected arrival?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-12\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-12\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>If you do not turn up or cancel your booking less than di 7 days before your planned arrival, we will <strong>send you a voucher for the sum you have already paid to us<\/strong>.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><div class=\"c-accordion__item accordion-item border-0\"><h6 class=\"accordion-header\" id=\"accordion1-block_61c3e34699a16-element-head-13\"><button class=\"accordion-button collapsed px-4 py-4 c-typo-ff-bwmodelica c-typo-fs-22px c-typo-fw-extrabold\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion1-block_61c3e34699a16-element-content-13\" aria-expanded=\"false\" aria-controls=\"accordion1-block_61c3e34699a16-element-content-13\"><span class=\"d-block py-2\"> What are your safety measures against Covid-19?                                <\/span><\/button><\/h6><div id=\"accordion1-block_61c3e34699a16-element-content-13\" class=\"accordion-collapse collapse\" aria-labelledby=\"accordion1-block_61c3e34699a16-element-head-13\" data-bs-parent=\"#accordion1-block_61c3e34699a16-element\"><div class=\"accordion-body p-4 c-bg--grey3\"><div class=\"c-typo-texts-fs-15px c-typo-lh-1_8 c-typo-texts-mb-20px\"><!-- BEGIN WYSIWYG --><p>In order to guarantee the health and safety of our guests and our employees at our resort, we always observe possible rules and advice concerning Covid-19, set up by our Local Authority.<\/p><p>Here is some information that may interest you, on how to proceed:<\/p><h6>CHECK-IN<\/h6><p>To avoid waiting at check-in we have decided to expedite arrivals remotely. So, a few days before arrival, we will ask you to print and complete the necessary forms and send copies of your identity documents to us.<\/p><p>If you prefer not to wait for our email, here follows the list of requirements:<\/p><p><strong>Identity documents<\/strong><\/p><ol><li>Take a photograph of <strong>both sides (front and back)<\/strong> of your current identity card, and that of every person who will be on holiday with you, including children under the age of 14.<\/li><li>Send us the photos to: <a href=\"mailto:reception@villaggiomietta.it\">reception@villaggiomietta.it<\/a> or via <strong>Whatsapp<\/strong> at <strong>+39 342 3215006<\/strong>. Please, <strong>specify<\/strong> the name of the client.<\/li><\/ol><p><strong>Forms to download and fill in<\/strong><br\/> Download, read carefully, fill in and sign, then hand it to us on arrival.<\/p><ul><li><strong>Mod C \u201c<a href=\"https:\/\/www.villaggiomietta.it\/wp-content\/uploads\/2022\/05\/mod-c-regolamento-e-privacy-mietta-ingl.pdf\" target=\"_blank\" rel=\"noopener\">Regulations and Privacy at Mietta<\/a>\u201c<\/strong>: Print two copies, compile, and hand in 1 copy on arrival. <ul><li><strong>Mod C \u201c<a href=\"https:\/\/www.villaggiomietta.it\/wp-content\/uploads\/2022\/05\/mod-c-regolamento-e-privacy-spianate-ingl.pdf\" target=\"_blank\" rel=\"noopener\">Regulations and Privacy at Mietta \u2013 SPIANATE<\/a>\u201c<\/strong>: Print two copies, compile, and hand in 1 copy on arrival.<\/li><\/ul><\/li><li><a id=\"mod-norme-piscina-1\" aria-hidden=\"true\" class=\"visually-hidden\"\/><strong>Mod D \u201c<a href=\"https:\/\/www.villaggiomietta.it\/wp-content\/uploads\/2022\/05\/mod-d-norme-comportamentali-piscina-2020-ingl.pdf\" target=\"_blank\" rel=\"noopener\">Norme Comportamentali Piscina<\/a>\u201d (Rules for correct behavior at the swimming pool):<\/strong> print and keep.<\/li><\/ul><h6>ACCESS<\/h6><p>Access to the Resort and every single apartment is permitted <strong>only and exclusively<\/strong> to the persons registered at the reception desk, with their identity card, after having completed the COVID-19 Declaration form \u2013 where applicable \u2013 and have paid the Tourist Tax. Transgressors will be reported to the Authorities.<\/p><h6>CLEANING<\/h6><p>We guarantee we follow the regulations concerning correct cleaning and disinfecting procedures effective for both the appartamens and the comunal areas.<br\/> Every apartment is cleaned and disinfected with care, in accordance to strict rules, before each new check-in. We have also arranged for disinfectant at Reception and before entering the swimming pool.<\/p><h6>BEDDING AND TOWELS<\/h6><p>Bedsheets and towels are not included. If you wish to reserve them from our Laundry Service, please contact reception.<\/p><p>Prices:<\/p><ul><li>Double bed: \u20ac 30\/set.<\/li><li>Single bed: \u20ac 15\/set.<\/li><\/ul><p>Laundry will be provided, sealed in a transparent plastic sheath.<\/p><h6>KITCHEN EQUIPMENT<\/h6><p>We are unable to provide the following:<\/p><ul><li>Table cloths.<\/li><li>Kitchen towels.<\/li><li>Oven gloves and kettle holders.<\/li><\/ul><p>We, therefore, suggest you bring them with you from home.<\/p><h6><span id=\"swimming-rule\">THE SWIMMING POOL<\/span><\/h6><p>Use of the swimming pool is regulated according to Mod D \u201cNorme Comportamentali Piscina\u201d (Rules for use of the swimming pool).<\/p><p>The swimming pool is for the exclusive use of clients staying at Villaggio Mietta and must be booked ahead.<\/p><p>Access to the swimming pool is divided into two sessions: one in the morning and one in the afternoon.<\/p><p>You can only book the pool on the day before you wish to use it.<\/p><p>You must provide the names of all the people who wish to use the pool with you.<\/p><p>Each person who uses the pool will be provided with a particular coloured bracelet.<\/p><p>Wearing the swimming cap and bracelet provided on booking is obligatory.<\/p><!-- END WYSIWYG --><\/div><!-- .c-typo --><\/div><\/div><\/div><!-- .c-accordion__item  --><\/div><!-- .c-accordion --><\/div><\/div><!-- #accordion1-block_61c3e34699a16 -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2042","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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